Effective Date: 3/3/2025
Last Updated: 8/30/2022
Mysterious Adventures Tours LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, share, and protect your information when you use our website and services. By using our website, you agree to the terms outlined in this policy.
1. Types of Personal Data Collected
We collect and process various types of personal data, including but not limited to:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed through third-party payment providers)
- IP address and device data
- Information regarding your location and pages accessed
- Any additional information you provide through contact forms or communication with us
2. Purpose of Collection
We collect personal data for the following purposes:
- To process transactions, bookings, and service requests
- To provide customer support and respond to inquiries
- To improve our website, services, and user experience
- To send promotional emails, newsletters, and updates (only if you opt-in)
- To fulfill legal and regulatory obligations
- To detect and prevent fraud or unauthorized transactions
- For internal record-keeping and analytics
3. Data Storage and Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and tax requirements. Specific retention periods include:
- Transaction records: Retained for at least seven years for tax and regulatory compliance.
- Email marketing data: Retained until you unsubscribe or request deletion.
- Google Analytics data: Retained per Google’s policies.
- Other personal data: Retained for as long as necessary to provide services or fulfill legal obligations.
Your data is securely stored in password-protected systems, including WordPress, Stripe, PayPal, Authorize.net, SplitIt, and Google Analytics.
4. Data Sharing
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: Third-party companies that assist in payment processing (Stripe, PayPal, Authorize.net, SplitIt), website hosting, and email marketing.
- Legal Compliance: If required by law, we may disclose personal data to comply with legal obligations or enforce our rights.
- Fraud Prevention: To prevent fraudulent transactions and unauthorized access.
5. User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that inaccurate or incomplete data be updated.
- Deletion: Request that your data be deleted when it is no longer necessary for processing.
- Restriction: Request a restriction on the processing of your personal data.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request to receive your personal data in a structured format.
To exercise these rights, please contact us at support@mysteriousadventurestours.com.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include:
- Secure server hosting
- Encrypted transactions through SSL (Secure Socket Layer)
- Password-protected databases
- Restricted access to personal data by authorized personnel only
Despite our efforts, no online data transmission is 100% secure. Users should take the necessary precautions to protect their personal information.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze traffic and improve functionality. You can manage your cookie preferences through your browser settings.
We use Google Analytics to analyze website performance. Google’s privacy policy can be found at: https://www.google.com/privacypolicy.html.
8. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before submitting any personal data.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page, and, where appropriate, we will notify users via email if they have opted to receive such communications. Please review this policy periodically to stay informed.
10. Contact Information
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:
Mysterious Adventures Tours LLC
Email: support@mysteriousadventurestours.com
By continuing to use our website, you acknowledge that you have read and understood this privacy policy.